The sniper is targeting the instructor. Statements may include:
?She (the instructor) doesn?t know what she is talking about?
?I think that is stupid?
?You don?t have authority or creditability with me?
The Challenger
? This is a participant who challenges subjects on small details; they like to display their knowledge (which they perceive to be greater than the trainers).
A Challenger differs from a Sniper in the questioning. The Challenger will question or challenge the information. For example:
?Where did you get that fact??
?I was told to do it this way??
?I?ve tried that way and it doesn?t work??
The Lost
? This is a participant that is not grasping the concepts being presented. The Lost can be spotted in two ways.
They usually display nonverbal expressions of not comprehending.
They may ask questions that show their lack of understanding.
Check out some suggestions I have collected from colleges to handle participant behavior like the prisoner, challenger & sniper.
WIIFM ? ?What?s in it for me??
Within the first five minutes create the idea that the training is relevant for the participants.
energizers icebreakers